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Posted in Customer Care

6 Keys to Improving Your Team’s Customer Service Skills

How to make sure your customer service team is skilled, empathetic, and engaged What is the most important thing you…

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Posted in Services

IT Services Companies And Clients Bear Brunt Of H-1B Crackdown

Donald Trump signing the “Buy American and Hire American” executive order on April 18, 2017, in Kenosha, Wisconsin. The executive…

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Posted in Support

League of Legends Items Guide: Supports

A Beginner’s Guide to Support Items In a game with over 200 different items and an ever-growing roster of champions,…

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Posted in Support

How to Prepare for League of Legends Season 9

Everything You Need to Succeed in LoL Season 9 With Season 9’s start date officially launching on January 23rd,  it’s…

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Posted in Services

Bangladesh’s manufacturing versus India’s services: Who will win? 

In 2017, Bangladesh was the world’s second-largest apparel supplier after China, with 6.5 per cent of the market, outpacing neighbouring…

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Posted in Services

18 Examples of a Service Business

A service business is a business model that offers intangible valuebeyond a physical product. Advanced economies have shifted towards a service-based economy whereby the total…